We understand that problems sometimes happen during the order process. As such, we have designed a friendly exchange policy to accomodate these situations. The policy is outlined below:
Return Policy
Parts may only be returned for exchange if they are dead on arrival (DOA) or fail during the specified warranty period. Customers are responsible for ordering the correct part. If there is any doubt when ordering, please contact us. No refunds will be issued for ordering the wrong part.
Before exchanging any merchandise, you must submit a return request . Please process your request online in the my account section of our website or call +1 (855) 444-4845.
Upon submitting your return request, a member of our staff will contact you to finalize the exchange. During this process, we will also provide shipping instructions.
Thank you for your cooperation.
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